Hello, my name is Jonathan Ventura. my issue is that i went on a military deployment an...

GetHuman1156417's customer service issue with Steam Software from September 2018

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The issue in GetHuman1156417's own words
Hello, my name is Jonathan Ventura. my issue is that i went on a military deployment and saw the games steam offered. upon buying such games i noticed that a lot of them are incompatible with my pc, At first i tried to configure some of the games with the graphics settings in these games and they din't fix except for a few. i later tried to get refunds from such purchased games but the wouldn't allow me to get refunded on games i barely played due to them being incompatible. some games i was able to be refunded and others not. in overall i simply am trying to get my money back from games that don't even work in my computer. such games are as listed. Assassins Creed Unity and Syndicate, Call of Duty WWII, Contagion, Homefront, Just Cause *, Left for Dead *,*, Mafia *, Rising Storm *: vietnam. I am aware these are a lot of games, but you can see that i bare had much playtime with them due to them running slowly and again being incompatible with my pc. i am not trying to abuse the refund policy, im just trying to get my money back for games that dont work well with my pc. im a loyal and happy customer of steam products and hopefully believe that i can get my money back. thank you for your time.

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Steam Software

Customer service issue
Reported by GetHuman1156417
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2450 others
0 customers following this

Timeline

GetHuman1156417 started working on this issue
Sep 17th, 2018 6:50pm

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