my account XStacy** was compromised around *pm EST today *********. The email I had on...

GetHuman-kyleesmo's customer service issue with Steam Software from August 2018

1887 similar
0 following
Help with my Steam Software issue
First: share to improve GetHuman-kyleesmo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kyleesmo's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kyleesmo may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-kyleesmo's own words
my account XStacy** was compromised around *pm EST today *********. The email I had on file was *****@***.com and now the email address on file is not mine, I do not recognize the email address. The password was changed and my Steam Authenticator app is logged out. Please help me recover my Steam account as I have **** games that I no longer have access to. Please email me at *****@***.com if I need to verify anything or sort.
GetHuman-kyleesmo did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-kyleesmo fixed the problem
We are waiting for GetHuman-kyleesmo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steam Software email you?
This email address isn't valid
Follow this issue
See how GetHuman-kyleesmo fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-kyleesmo
Aug 26th, 2018 - 3 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 2 customers so far
Similar issue to 1887 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kyleesmo started working on this issue
Aug 26th 5:47pm