Before contacting them, items GetHuman-kimbezzi may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kimbezzi's own words
I Had got a friend request from a guy who had hacked my friends account cause he had the same name I clicked on the link and it came up with log in with steam the page was a steam verified page so I was positive it wasn't a scam once I had logged in I noticed that it logged me out of steam on my phone and my computer I thought OK I will just relogin and I found out my steam email and password had been changed
GetHuman-kimbezzi did not yet indicate what Steam Software should do to make this right.
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