My account has been hacked, email and password have been changed

GetHuman-carsonkr's customer service issue with Steam Software from August 2018

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The issue in GetHuman-carsonkr's own words
play Darwin Project ... Tonight i tried to login to my steam account to play some Darwin Project and my password wasn't working so i go to change it, I go to change password, put my email in and it says that the email is not associated with a account so then i use my username instead of my email and i see the email was changed and it said do you want to send a verification code to v**********@r******.r* when the email should me *****@***.com. Proof of this being my account is the most recent micro transaction on the account should be * rocket league keys for * dollars and i dont know the digits of the credit card but i do know that the cardholders name is Andrea Kreft (my mom) and i believe the experation date on the card is *****.
i cant see what email hacked my account
getting my account to me with my original email and password that i can change
i have been a customer sense september **, ****
i tried watching youtube videos on how to get it back and the best information to give to make the proccess of getting your account back faster
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Steam Software

Customer service issue
Reported by GetHuman-carsonkr
Aug 24th, 2018 - 3 years ago
Seen by 10 customers so far
Similar issue to 1831 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-carsonkr started working on this issue
Aug 24th, 2018 6:33am
GetHuman-carsonkr indicated the issue is not fixed yet.
Aug 24th, 2018 6:33am
GetHuman-carsonkr indicated the issue is not fixed yet.
Aug 24th, 2018 6:34am
GetHuman-carsonkr indicated the issue is not fixed yet.
Aug 24th, 2018 6:42am

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