This is the *nd time in less than two weeks that I am trying to get my son's Steam Gaming issue resolved through this "get human forum". That number is not even counting or representing all of the other failed various methods that I have used and have been exhausted. Yet somehow, I have yet to get a single response from Steam directly or any other *rd party rep that handles these gaming issues on behalf of the organization.**There is an error on my son's account that needs to be adjusted asap. A message was sent to him while logging into his steam account, the content stating that he has been vac banned from a game that he was playing with his friends called ***% orange juice.**The message received was sent through steam's gaming portal stating that he can no longer play the game as he has been identified as having been cheating his way through the game. **A company that is as large as steam gaming appears to be, well let's just say that they should know better than to blatantly start making accusations (false accusations no less) against minor children. **To add insult to injury when you as a customer dare to question the validity of the accusation being made against you and or the punishment, well then the customer service side of this organization seems to go MIA and disappears. Your calls and messages are met with no responses and no requested support or proof is ever sent to you. **Leaving the user with no opportunity to be able to defend against those false accusations being made against them, accusations in which there is no validity, but also additionally gets a bad-marking placed against their account for all to see. **Now I am requesting yet again that someone from this organization reach out and take the appropriate steps to immediately remove the ban from my son's account and to correct their mistakes made.
GetHuman975692 did not yet indicate what Steam Software should do to make this right.
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