I was browsing my library after playing Slap City with * friends, having JUST gotten of...
GetHuman981650's customer service issue with Steam Software from August 2018
Help with my Steam Software issue
The issue in GetHuman981650's own words
I was browsing my library after playing Slap City with * friends, having JUST gotten off. After looking for a moment, I clicked on a workshop item that suggested free knives in CSGO. I looked at the webpage and it asked for my Mobile Authenticator password and I figured it was a scam and closed it, but got locked out of my account anyway. I go back to steam to discover my password had been changed and the email account linked to my steam had been changed, and I had been emailed that my phone number had been removed. I then went to steam support and found that the **** that had been stolen was what was required, and that I couldn't even lock my stolen account. Now I'm just desperate to try and get it back before more damage has been done, like ** minutes later because of how ridiculously difficult it is to find steam support that isn't do-it-yourself **** that's impossible.
GetHuman981650 did not yet indicate what Steam Software should do to make this right.
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How GetHuman981650 fixed the problem
By trying to sign in and saying going through all the phases of "I can't remember" I eventually was able to come in contact with steam support. They asked for proof of ownership, that being a credit*debit card in use, purchase history, and any kind of activation codes including the gift card codes. Once ownership was proved, they will ask for what email you'd like to be contacted by, and from there it's just setting up the account again.
Please help with my Steam Software issue
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