I switched to a new computer, my old one is nonfunctional. I tried getting in by havi...

GetHuman-bknsg's customer service issue with Steam Software from August 2018

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The issue in GetHuman-bknsg's own words
I switched to a new computer, my old one is nonfunctional. I tried getting in by having them email me a code to change my password. It worked once, and now keeps telling me wrong password even though I know it's the right one.**So, in frustration, I started a new account. Now it tells me I can't use the code off disks because they've been used before. Plus the disks I've bought from Amazon are useless because those have been used before and you tell me , basically, tough luck on those. Your website is basically useless on any but the most common problems. **I never thought I'd find another game support as hopelessly unhelpful as EA. But I may have.
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Steam Software

Customer service issue
Reported by GetHuman-bknsg
Aug 8th, 2018 - a yr ago
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Game Name
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Timeline
GetHuman-bknsg started working on this issue
Aug 8th, 2018 9:58pm
GetHuman-bknsg indicated the issue is not fixed yet.
Aug 8th, 2018 11:56pm