Bought two $** Steam Cards that don't work. Want refund!

GetHuman-sanbornj's customer service issue with Steam Software from August 2018

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The issue in GetHuman-sanbornj's own words
Redeem the code and play. ... I wrote earlier about issues with * - $** (total $***) steam cards. I purchased from Walmart last night (******). I purchased * cards. ***************** and card ***************** with a mastercard ending in **** from walmart at ***** Inglewood Ave Hawthorne CA ***** Appr* *****P Ref* ***********. **Both cards produced an error indicating that the code was already redeemed. One of the cards had been scratched out and I went back to the manager and he said that there is nothing they can do. I would like a full refund please. I can be contacted at *** *** **** or *****@***.com. Thanks Jim
This is my first time and it failed. $*** is a lot to me.
Full refund.
This is my first attempt. I purchased the cards for a friend. So far not a great experience.
Went straight back to Walmart within minutes of purchase. they said they cannot do anything.
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Steam Software

Steam Cards ($**)
Customer service issue
Reported by GetHuman-sanbornj
Aug 8th, 2018 - a yr ago
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Seen by 8 customers so far
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GetHuman-sanbornj started working on this issue
Aug 8th, 2018 2:48pm