Hi, I recently accidentally rebought Gta v and I'm trying to get a refund it. My reques...

GetHuman-erikflo's customer service issue with Steam Software from July 2018

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The issue in GetHuman-erikflo's own words
Hi, I recently accidentally rebought Gta v and I'm trying to get a refund it. My request keeps getting rejected because I have over * hours on the game but those were previous hours from before I rebought it. My assumption is that steam doesn't want to waste time on checking tickets but my request is in the criteria of not owning the game for a long time since I recently rebought it and also with the time because I have not played the game since I rebought it. Therefore I would like a refund on my most recent purchase of the game
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Steam Software

Customer service issue
Reported by GetHuman-erikflo
Jul 25th, 2018 - 10 mons ago
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GetHuman-erikflo started working on this issue
Jul 25th, 2018 9:08pm