No this has not been fixed. When I called Steam the games were just pending charges. I was hoping you could stop them before they went through. But I see today they have been charged. I would still like a refund and the account to be closed!!!

GetHuman-katerod's customer service issue with Steam Software from July 2018

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The issue in GetHuman-katerod's own words
My son Tyson Phelan Graham just ordered games, one for $**. And one for **.** without my permission. I would like this account closed for good and a refund!!*Kate Phelan**** *** ****
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Steam Software

Customer service issue
Reported by GetHuman-katerod
Jul 23rd, 2018 - 10 mons ago
I have an issue with Steam Software too
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Seen by 10 customers so far
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Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman-katerod started working on this issue
Jul 23rd, 2018 8:58pm
GetHuman-katerod indicated the issue is not fixed yet.
Jul 27th, 2018 3:49am
GetHuman-katerod indicated the issue is not fixed yet.
Jul 27th, 2018 3:54am
GetHuman-katerod indicated the issue is not fixed yet.
Jul 27th, 2018 3:55am
GetHuman-katerod indicated the issue is not fixed yet.
Jul 27th, 2018 7:10pm
GetHuman-katerod indicated the issue is not fixed yet.
Aug 1st, 2018 6:06am