I purchased a game called Bless Online and the game doesn't work correctly. It crashes...

GetHuman-tilde's customer service issue with Steam Software from July 2018

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The issue in GetHuman-tilde's own words
Play the game ... I purchased a game called Bless Online and the game doesn't work correctly. It crashes on the splash screen. It crashes after ** hours of play due to a memory leak. It has low frame rate issues. The servers crash once or more times a week. Hackers are exploiting and have caused irreversible damage to the economy. Also it crashes when there are more than ** characters on the screen. The game is unplayable and not worth the ***$ I paid for it. The hours played counter starts ticking when you click play not when you "are playing" I've exceeded the * days or * hours played thing but the game is trash and I've uninstalled it. I would like a refund on this unplayable product. A refund to my steam wallet is fine or back to my credit card which ever is easier.
The game is unplayable
Issuing a refund
Over * years
I've tried everything including editing the .ini
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Steam Software

Bless Online
Customer service issue
Reported by GetHuman-tilde
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 9 customers so far
Similar issue to 1131 others
0 customers following this
Items needed
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Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-tilde started working on this issue
Jul 6th, 2018 12:14am
GetHuman-tilde indicated the issue is not fixed yet.
Jul 6th, 2018 2:46am
GetHuman-tilde indicated the issue is not fixed yet.
Jul 6th, 2018 2:50am
GetHuman-tilde indicated the issue is not fixed yet.
Jul 7th, 2018 4:53am
GetHuman-tilde indicated the issue is not fixed yet.
Jul 9th, 2018 1:47am

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