Order No - ********************Mode of Payment - Cash on Delivery*Amount Paid - Rs...

GetHuman-kirtantr's customer service issue with Steam Software from July 2018

6 views | 1137 similar | 0 following
Help with my Steam Software issue
GetHuman-kirtantr's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-kirtantr's own words
Order No - ********************Mode of Payment - Cash on Delivery*Amount Paid - Rs. ****Courier Company - Delhivery*Shipment No- **************I bought PUBG game on **th June, **** which was delivered on *nd July, **** and made a payment to courier boy. Till * Days it was shown that purchase is still under process, but yesterday I received a mail that my purchased was failed because the payment was not received by Novaplay. On calling to the customer care of Delhivery (Courier Company), they said that the moment they received a payment such amount was delivered to the Merchant (Novaplay) and asked me to contact you for payment regarding problem. So I request you to check my payment and add PUBG in my list for play ASAP. Thank You.

GetHuman-kirtantr did not yet indicate what Steam Software should do to make this right.

How GetHuman-kirtantr fixed the problem

We are waiting for GetHuman-kirtantr to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
What Do I Do If My Steam Game Isn't Launching?How Do I Delete My Steam Software Account?How Do I Recover My Steam Software Account?What Do I Do If My Steam Card Was Lost or Stolen?How Do I Get a Refund in Steam?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kirtantr fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-kirtantr
Jul 6th, 2018 - 5 years ago
Seen by 6 customers so far
Similar issue to 1137 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-kirtantr started working on this issue
Jul 6th, 2018 9:19am
GetHuman-kirtantr indicated the issue is not fixed yet.
Jul 7th, 2018 6:33am
GetHuman-kirtantr indicated the issue is not fixed yet.
Jul 7th, 2018 6:34am
GetHuman-kirtantr indicated the issue is not fixed yet.
Jul 8th, 2018 5:47am
GetHuman-kirtantr indicated the issue is not fixed yet.
Jul 9th, 2018 4:45am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies