** months of trying and no way to fix it

GetHuman847949's customer service issue with Steam Software from July 2018

Help with my Steam Software issue
The issue in GetHuman847949's own words
fix terraria on my steam ... Hi, My name on steam is r*a*g*e** i have been trying to figure out what is wrong on my own but i saw a crash file in the steamapps folder and the ONLY game i can not play is terraria and i would like to play it again and ive tried going everywhere to talk to any valve tech support and not a single way works im going here as a last option and i would really like to play that game again i have *** hours into the game, im okay with making a new account but i want to keep my name and i already bought it twice because i was trying to fix it, **please and many thank yous
there is no tech support phone number
helping me fix my game
ive been a customer for probably a year and i loved this adventure of PC games
i have tried many things**friends*tech support of all kinds*messing with files*deleting the game and every folder on my laptop*i even tried rebuying the game
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Steam Software

terraria on steam
Customer service issue
Reported by GetHuman847949
Jul 4th, 2018 - 10 mons ago
I have an issue with Steam Software too
Fixed
Seen by 5 customers so far
Similar issue to 1088 others
0 customers following this
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Timeline
GetHuman847949 started working on this issue
Jul 4th, 2018 12:17am
GetHuman847949 indicated the issue is not fixed yet.
Jul 4th, 2018 12:22am