This random user sent a friend request, I viewed their account to see who it was and sa...

GetHuman847267's customer service issue with Steam Software from July 2018

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Help with my Steam Software issue
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman847267's own words
This random user sent a friend request, I viewed their account to see who it was and saw a link in their bio, it was for "inventory skin betting" I clicked it and only after I went to the website after my account was hacked, I entered my credentials into a fake browser that had popped up and looked like steam's website. It asked for mobile authentication so i put in code and all of a sudden, I got * emails. One was phone number removed, one was password changed, one was email has changed. The website is "farmbets.net".
GetHuman847267 did not yet indicate what Steam Software should do to make this right.
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Steam Software

Customer service issue
Reported by GetHuman847267
Jul 3rd, 2018 - 10 mons ago
I have an issue with Steam Software too
Fixed
Seen by 2 customers so far
Similar issue to 1082 others
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Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman847267 started working on this issue
Jul 3rd, 2018 8:33pm
GetHuman847267 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 9:38pm