Before contacting them, items GetHuman-thiskidt may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-thiskidt's own words
I recently bought the base game on steam sale without knowing that the bundle including the game and the DLC's was on sale as well. I requested a refund for the base game, which I received, however I purchased the bundle prior to receiving the refund. When the refund for the base game was credited, the game was also deleted from the bundle pack that I purchased. **I was wondering how I would go about re-downloading the base game, which was included in the bundle, without refunding the entire bundle and re-purchasing it.
GetHuman-thiskidt did not yet indicate what Steam Software should do to make this right.
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How GetHuman-thiskidt fixed the problem
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