I bought Skyrim with Dawnguard and Dragonborn DLCs several years back. I completed the...

GetHuman-carljspe's customer service issue with Steam Software from June 2018

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The issue in GetHuman-carljspe's own words
I bought Skyrim with Dawnguard and Dragonborn DLCs several years back. I completed the Dawnguard, got most of the achievements (and even have some screenshots) but sometime within the last * years, my Dawnguard DLC has dissappeared. Steam shows no record of me having it. And trying to get a support ticket put in has been a dead end, it wont let me proceed since its "not on my account". (User : SDX** ) Please look into this.
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Steam Software

Customer service issue
Reported by GetHuman-carljspe
Jun 25th, 2018 - 7 mons ago
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GetHuman-carljspe started working on this issue
Jun 25th, 2018 5:01am