I bought Skyrim with Dawnguard and Dragonborn DLCs several years back. I completed the...
GetHuman-carljspe's customer service issue with Steam Software from June 2018
Help with my Steam Software issue
First: share to improve GetHuman-carljspe's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Steam Software help.
Before contacting them, items GetHuman-carljspe may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-carljspe's own words
I bought Skyrim with Dawnguard and Dragonborn DLCs several years back. I completed the Dawnguard, got most of the achievements (and even have some screenshots) but sometime within the last * years, my Dawnguard DLC has dissappeared. Steam shows no record of me having it. And trying to get a support ticket put in has been a dead end, it wont let me proceed since its "not on my account". (User : SDX** ) Please look into this.
GetHuman-carljspe did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-carljspe fixed the problem
We are waiting for GetHuman-carljspe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.