accidently bought another copy of FF**. Chat support helped me get back into my game...

GetHuman-daz_db's customer service issue with Steam Software from June 2018

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The issue in GetHuman-daz_db's own words
accidently bought another copy of FF**. Chat support helped me get back into my game. I had gotten a message from steam bc I wanted one of the copies of FF** I had to be refunded. Steam support in all their ineptitude refunded the wrong one. They refunded the one I was playing on with over *** hours because they *. didnt ask which one that I wanted refunded. *. didnt seem to bother to check the cd key of the one I wanted refunded. So I have not been able to play FF** for close to * days now and that is taking away from the game time I have paid for. I expect some monetary compensation for all the days it takes for you (Steam support) to get this suspension lifted and to get my FF** account back in order. The longer it takes the more monetary compensation will be until this is straightened out

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Steam Software

Customer service issue
Reported by GetHuman-daz_db
Jun 18th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 725 others
0 customers following this
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Game Name
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Game Version Type
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Timeline

GetHuman-daz_db started working on this issue
Jun 18th, 2018 4:37pm
GetHuman-daz_db indicated the issue is not fixed yet.
Jun 18th, 2018 5:41pm
GetHuman-daz_db indicated the issue is not fixed yet.
Jun 21st, 2018 5:44pm

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