My son's Steam account was hacked through a phishing scam. Someone hosting a giveaway i...

GetHuman-jonandsh's customer service issue with Steam Software from May 2018

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The issue in GetHuman-jonandsh's own words
My son's Steam account was hacked through a phishing scam. Someone hosting a giveaway in a group he is subscribed to that does giveaways for Rocket League told him to click a link to a giveaway website for Rocket League so he could claim his prize he had already won. The site looked the same as an official steam site. He logged in with his credentials and a few moments later he was forced out by a remote user. He logged back into Steam and found that all of his contacts were blocked and each one of them was sent a message from his own account to go to the same site and put in their information too. After unblocking his contacts he loaded up Rocket League to find that his most expensive items ( most of them around $*** each) had been stolen. He believes he knows who hacked him and he also knows what group was hosting the giveaway. We can send you links to both the account and the group if you feel that is necessary.
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Steam Software

Customer service issue
Reported by GetHuman-jonandsh
May 27th, 2018 - 8 mons ago
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GetHuman-jonandsh started working on this issue
May 27th, 2018 4:43am