Steam wouldn’t give me a refund because they said the game was played for over two hour...

GetHuman626977's customer service issue with Steam Software from April 2018

Help with my Steam Software issue
The issue in GetHuman626977's own words
Get a refund ... Steam wouldn’t give me a refund because they said the game was played for over two hours.
The game never loaded in the computer so it couldn’t have been played.
A full refund on my credit card
I have an issue with Steam Software too
How GetHuman626977 fixed the problem
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Steam Software

Online game
Customer service issue
Reported by GetHuman626977
Apr 25th, 2018 - 8 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 8 customers so far
Similar issue to 5155 others
0 customers following this
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Game Name
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Timeline
GetHuman626977 started working on this issue
Apr 25th 6:16am
GetHuman626977 indicated the issue is not fixed yet.
Apr 25th 12:44pm
GetHuman626977 indicated the issue is not fixed yet.
Apr 26th 12:47pm
GetHuman626977 indicated the issue is not fixed yet.
Apr 26th 12:47pm