Steam wouldn’t give me a refund because they said the game was pla*** for over two hour...

GetHuman626977's customer service issue with Steam Software from April 2018

Help with my Steam Software issue
Get a refund ... Steam wouldn’t give me a refund because they said the game was pla*** for over two hours.
The game never loaded in the computer so it couldn’t have been pla***.
A full refund on my credit card
Help with my Steam Software issue
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Steam Software

Online game
Customer service issue
Reported by GetHuman626977
Apr 25th, 2018 - 3 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 8 customers so far
Similar issue to 1359 others
0 customers following this
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Timeline
GetHuman626977 started working on this issue
Apr 25th 6:16am
GetHuman626977 indicated the issue is not fixed yet.
Apr 25th 12:44pm
GetHuman626977 indicated the issue is not fixed yet.
Apr 26th 12:47pm
GetHuman626977 indicated the issue is not fixed yet.
Apr 26th 12:47pm