Customer service should be first

GetHuman-shamecah's customer service issue with Steak and Shake from February 2019

Help with my Steak and Shake issue
The issue in GetHuman-shamecah's own words
I am a General Manager. Went into the Bell Rd. location and most tables were dirty. A family of five left. It is a Sunday. No-one was delegating. No-one was rush ready and all employees were just walking around. I was seated after * minutes and sit for ** more minutes. No-one even came to the table. Another family was waiting on a cookie for ** minutes.
Customer satisfaction is key.
GetHuman-shamecah did not yet indicate what Steak and Shake should do to make this right.
I have an issue with Steak and Shake too
How GetHuman-shamecah fixed the problem
I left the restaurant.
Please help with my Steak and Shake issue
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Steak and Shake

Customer service issue
Reported by GetHuman-shamecah
Feb 17th, 2019 - 8 mons ago
I have an issue with Steak and Shake too
Seen by 3 customers so far
Similar issue to 414 others
0 customers following this
Items needed
Name on the reservation
GetHuman-shamecah started working on this issue
Feb 17th 9:04pm
GetHuman-shamecah confirmed the issue is fixed. Hooray!
Feb 17th 9:05pm