GetHuman-shamecah's customer service issue with Steak and Shake from February 2019
Help with my Steak and Shake issue
The issue in GetHuman-shamecah's own words
I am a General Manager. Went into the Bell Rd. location and most tables were dirty. A family of five left. It is a Sunday. No-one was delegating. No-one was rush ready and all employees were just walking around. I was seated after * minutes and sit for ** more minutes. No-one even came to the table. Another family was waiting on a cookie for ** minutes.
Customer satisfaction is key.
GetHuman-shamecah did not yet indicate what Steak and Shake should do to make this right.
I have an issue with Steak and Shake too
How GetHuman-shamecah fixed the problem
I left the restaurant.
Please help with my Steak and Shake issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.