Let me start off by saying I really like your food . But your customer service really n...

GetHuman2228683's customer service issue with Steak and Shake from February 2019

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The issue in GetHuman2228683's own words
Let me start off by saying I really like your food . But your customer service really needs help . You always have to wait to long to be seated and get waited on . I always say that a restaurant should run like a well oil machine . ThAt being said yours does not . But on Saturday feb ** we went to the steak and shake in Brunswick an not only was the service bad but the place was dirty . I was seated and when I looked down my feet were in a milkshake that had spilled . I’m like come on someone that worked there had to see that. I am so disappointed in you restaurant . We ended up getting up and leaving because no one even came over to wait on us . I would like to say that it was only that one resturant . But we go to the one I Fairlawn and although it’s not as bad as this one it’s really slow to . Such a shame to . You have great food . But I don’t think I will be eating there again.
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Steak and Shake

Customer service issue
Reported by GetHuman2228683
Feb 17th, 2019 - 8 mons ago
I have an issue with Steak and Shake too
Not resolved
Seen by 3 customers so far
Similar issue to 412 others
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Timeline
GetHuman2228683 started working on this issue
Feb 17th 8:20pm