Got ur burgers and they were terrible...burgers were burnt and broken( wondered where t...

GetHuman-ceese's customer service issue with Steak and Shake from February 2019

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The issue in GetHuman-ceese's own words
Got ur burgers and they were terrible...burgers were burnt and broken( wondered where the burgers were),cheese was "NOT" melted...we are senior citizens and went out to eat as a treat.....don't have the money to be disappointed.....we got the All American * for $* and a double with Swiss ,mushrooms, lettuce ,tomato....it wasn't busy inside ,we went in to order to go,,,,because the drive thru was jammed ...seems they took care of drive before us...took ** minutes to get out burgers
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Steak and Shake

Customer service issue
Reported by GetHuman-ceese
Feb 15th, 2019 - 8 mons ago
I have an issue with Steak and Shake too
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Seen by 8 customers so far
Similar issue to 395 others
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Timeline
GetHuman-ceese started working on this issue
Feb 15th 2:01am
GetHuman-ceese shared this issue with others over email
Feb 15th 2:03am