When paying for my meal the cashier insisted she hit the wrong button and gave herself...

GetHuman1928701's customer service issue with Steak and Shake from January 2019

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The issue in GetHuman1928701's own words
When paying for my meal the cashier insisted she hit the wrong button and gave herself and $**. ** tip which obviously is not correct for a $** meal so the night shift manager came hit some buttons and told me it would be refunded to my card in * to * days. Did not happen on December **th I waited and went in on January *rd spoke with the daytime manager who said she had called the company help desk and I would have it refunded onto my card *** days at most that has been * days ago a total of ** days sent the beginning and it's pretty clear they rang themselves a$**. ** tip so they could take it out of the register at the end of the night however I can't afford to give a $** tip for a $** meal and shouldn't have to wait two weeks getting lied to.
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Steak and Shake

Customer service issue
Reported by GetHuman1928701
Jan 9th, 2019 - a mon ago
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GetHuman1928701 started working on this issue
Jan 9th 10:17am