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The issue in GetHuman1900196's own words
The Steak and Shake in Frankfort IL took ** minutes in the drive thru for my $** order. Sad thing is, it’s not the first time this hasn’t happened. It’s every time I try and feed food there, no matter what time of day I go. Also they ALWAYS get something wrong in the order. No matter how simple. I’ve never had this problem at other locations. Sometimes it’s the wrong kind of shake, other times they forget a sauce. And last time I went in to eat with my family, workers walked around with earbuds.
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