Having received a coupon I visited Your store on Conestoga Drive, Springfield IL . I or...

GetHuman1685092's customer service issue with Steak and Shake from December 2018

136 similar
0 following
Help with my Steak and Shake issue
First: share to improve GetHuman1685092's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1685092's next move: call Steak and Shake.
The best way to get your problem resolved is to tap the button below to start calling Steak and Shake. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1685092 may need:
Name on the reservation
The issue in GetHuman1685092's own words
Having received a coupon I visited Your store on Conestoga Drive, Springfield IL . I ordered in and also a to go order. I was told the Steak and Shake meal for which I had the discount coupon came with two sides so I ordered a salad and onion rings. When the bill came I was charged for the salad. Then I was given the to go which was supposed to be a GRILLED CHEESE sandwich with fries. I even asked that the pickle and tomato be grilled in the CHEESE. When I arrive home I found I had a CHEESEBURGER ON TEXAS TOAST. I suspect the man next to me who was given a take-out at the same time wanted that order. My vegetarian wife had to throw the sandwich out. I would appreciate being provided $** in compensation for meals at Steak and Shake given what I paid based on misinformation and the wrong order and the inconvenience to my wife.
GetHuman1685092 did not yet indicate what Steak and Shake should do to make this right.
I have an issue with Steak and Shake too
How GetHuman1685092 fixed the problem
We are waiting for GetHuman1685092 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steak and Shake's attention and get better help faster. Tap below to get started.
Having Steak and Shake issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steak and Shake email you?
This email address isn't valid
Follow this issue
See how GetHuman1685092 fixes it.
This email address isn't valid

Steak and Shake

Customer service issue
Reported by GetHuman1685092
Dec 4th, 2018 - a mon ago
I have an issue with Steak and Shake too
Not resolved
Seen by 2 customers so far
Similar issue to 136 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1685092 started working on this issue
Dec 4th, 2018 2:46am