So I just left your steak n shake facility in crawfordsville, IN completely dissatisfie...

GetHuman1668253's customer service issue with Steak and Shake from December 2018

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The issue in GetHuman1668253's own words
So I just left your steak n shake facility in crawfordsville, IN completely dissatisfied with your lack of customer service and lack of detail. I ordered my food without onions, extra side of gravy. I got my cheddar scramble full of onions and no gravy! So as the waitress came by and asked if everything was ok I stated no I ordered this without onion and I didnt get my side of gravy. She walked away and returned with a cup of gravy. So I attempted to pick out my onions for ** minutes.. i then took * bites of my food and on the *rd bite I felt something odd. I tried to chew it but it was unusual. I pulled it out of my mouth onto my napkin and I found a large plastic saran wrap type of material.. I left without eating or paying for my meal. I notified your manager amanda and she stated "gosh I don't know how this could have happened" as she attempted to find my bill on the computer I simply notified her that I wasnt going to be paying for something I did not nor could not eat. She just looked at me.. * My waitress name was Dajane. I have pictures of the plastic I almost consumed along with my meal.. please let me know how you would like to handle this on your end
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Steak and Shake

Customer service issue
Reported by GetHuman1668253
Dec 1st, 2018 - 6 mons ago
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Seen by 3 customers so far
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GetHuman1668253 started working on this issue
Dec 1st, 2018 4:40pm