Before contacting them, items GetHuman-ezstl may need:
Name on the reservation
The issue in GetHuman-ezstl's own words
I went to Steak and Shake today in Chesterfield Valley Missouri at **:** when I arrived they were two waitresses on duty and three people cooking. There were seven tables that had not been bused*cleaned and it took awhile to get a table. When we left ** minutes later of the seven tables only three of them had been bused. There was a customer who waited for ** minutes till the waitress acknowledge their presence before they were seated. I am a regular customer at Steak and Shake and enjoy their food but there needs to be some management on hand to see that customers are taken care of and it is sadly missing at this location. Both my wife and I got the four for four special and no mention was made of cookies nor were they ever offered. This is the second time in two weeks that we have been there and not been given cookies for your offer.
GetHuman-ezstl did not yet indicate what Steak and Shake should do to make this right.
I have an issue with Steak and Shake too
How GetHuman-ezstl fixed the problem
We are waiting for GetHuman-ezstl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.