I went to Steak and Shake today in Chesterfield Valley Missouri at **:** when I arrived...

GetHuman-ezstl's customer service issue with Steak and Shake from November 2018

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The issue in GetHuman-ezstl's own words
I went to Steak and Shake today in Chesterfield Valley Missouri at **:** when I arrived they were two waitresses on duty and three people cooking. There were seven tables that had not been bused*cleaned and it took awhile to get a table. When we left ** minutes later of the seven tables only three of them had been bused. There was a customer who waited for ** minutes till the waitress acknowledge their presence before they were seated. I am a regular customer at Steak and Shake and enjoy their food but there needs to be some management on hand to see that customers are taken care of and it is sadly missing at this location. Both my wife and I got the four for four special and no mention was made of cookies nor were they ever offered. This is the second time in two weeks that we have been there and not been given cookies for your offer.
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Steak and Shake

Customer service issue
Reported by GetHuman-ezstl
Nov 27th, 2018 - 9 mons ago
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GetHuman-ezstl started working on this issue
Nov 27th, 2018 10:08pm