I came to steak and shake late last night in Muncie, Indiana and was extremely disappoi...

GetHuman-justlyna's customer service issue with Steak and Shake from November 2018

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The issue in GetHuman-justlyna's own words
I came to steak and shake late last night in Muncie, Indiana and was extremely disappointed, per usual. I came through the drive through and it was me and one other car. The car in front of me gave up and drove off after waiting **minutes for their order. Meanwhile it took them **minutes to even take my order. I waited a good ** minutes, the only car in line for a double steak burger and fries. Tell me why, when I get the fries they are cold. So I wait for them to fix that, then I get home and my burger was burnt and basically inedible. I even took pictures. I just don't want to give steak and shake my service anymore, it's just too much. The employees didn't even apologize.
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Steak and Shake

Customer service issue
Reported by GetHuman-justlyna
Nov 10th, 2018 - a yr ago
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Seen by 2 customers so far
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GetHuman-justlyna started working on this issue
Nov 10th, 2018 6:44pm