Took grandkids to steak h shake last night. Steak burger was so dry grand son could not...
GetHuman-babscush's customer service issue with Steak and Shake from August 2018
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The issue in GetHuman-babscush's own words
Took grandkids to steak h shake last night. Steak burger was so dry grand son could not eat it. We also all ordered shakes. They were terrible. Like water. Real runny. Not good at all. Food is getting worse every time we go there. I complained to waitress’s d she said oh they probably put too much milk in them. No offer of new ones or anything. Very bad service!! Gift card for * dinners with shakes (good ones) would solve problem. Waitress never offered any resolution to problems at time of trouble.
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