Took grandkids to steak h shake last night. Steak burger was so dry grand son could not...

GetHuman-babscush's customer service issue with Steak and Shake from August 2018

Help with my Steak and Shake issue
The issue in GetHuman-babscush's own words
Took grandkids to steak h shake last night. Steak burger was so dry grand son could not eat it. We also all ordered shakes. They were terrible. Like water. Real runny. Not good at all. Food is getting worse every time we go there. I complained to waitress’s d she said oh they probably put too much milk in them. No offer of new ones or anything. Very bad service!! Gift card for * dinners with shakes (good ones) would solve problem. Waitress never offered any resolution to problems at time of trouble.
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Steak and Shake

Customer service issue
Reported by GetHuman-babscush
Aug 24th, 2018 - 4 mons ago
I have an issue with Steak and Shake too
Fixed
Seen by 6 customers so far
Similar issue to 12 others
0 customers following this
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Timeline
GetHuman-babscush started working on this issue
Aug 24th 2:20am
GetHuman-babscush indicated the issue is not fixed yet.
Aug 24th 4:03am
GetHuman-babscush indicated the issue is not fixed yet.
Aug 25th 9:24am
GetHuman-babscush indicated the issue is not fixed yet.
Aug 27th 3:33am