I have been a customer of State Farm for several decades. Your agents are great, and I...

GetHuman-averycat's customer service issue with State Farm from December 2021

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The issue in GetHuman-averycat's own words
I would have liked to e-mail my complaint about their advertising campaign or to be able to express my opinion on their website, but neither avenue is available. ... I have been a customer of State Farm for several decades. Your agents are great, and I haven't had any problems with claims. So, I was utterly astonished and disappointed that you haven't completely ditched Aaron Rodgers. How could you continue to air even ONE more commercial featuring a non-sensical, lying moron? Is that how you see State Farm? As a place where idiots and charlatans can speak for you just because they know how to throw a football? If "name-recognition" is what you're after, then State Farm should NOT be associating itself with someone who's life philosophy is obviously one of being selfish and amoral.**I expect you to disavow any and all connections with Aaron Rodgers. He's no better a spokesperson than Michael Vick or Charlie Sheen or Kirstie Alley or Robert DeNiro would be.
It is very important for a mega-corporation NOT to appear completely oblivious and NON-transparent to its customers. My initial comment stands. I expect State Farm a) to provide the public with a way to contact them which does not involve going through a third party like this, and b) to cancel all use of Aaron Rodgers in their advertising.
For the third iteration: cancel all use of Aaron Rodgers in all advertising.
I've been with State Farm for decades.
I'm still trying to find either an e-mail address for State Farm's corporate HQ or president or Advertising Dept, and I'm making a few phone calls when I have time.
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State Farm

I wanted to contact State Farm corporate offices. So far, I've gotten through to two useless phone numbers.
Customer service issue
Reported by GetHuman-averycat
Dec 2nd, 2021 - 10 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 397 others
0 customers following this


GetHuman-averycat started working on this issue
Dec 2nd, 2021 9:06pm

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