I have been a customer of State Farm for several decades. Your agents are great, and I...

GetHuman-averycat's customer service issue with State Farm from December 2021

Help with my State Farm issue
First: share to improve GetHuman-averycat's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-averycat may need:
Policy number, Account address, Account name, Account phone number, Account email address, and Claim Number
The issue in GetHuman-averycat's own words
I would have liked to e-mail my complaint about their advertising campaign or to be able to express my opinion on their website, but neither avenue is available. ... I have been a customer of State Farm for several decades. Your agents are great, and I haven't had any problems with claims. So, I was utterly astonished and disappointed that you haven't completely ditched Aaron Rodgers. How could you continue to air even ONE more commercial featuring a non-sensical, lying moron? Is that how you see State Farm? As a place where idiots and charlatans can speak for you just because they know how to throw a football? If "name-recognition" is what you're after, then State Farm should NOT be associating itself with someone who's life philosophy is obviously one of being selfish and amoral.**I expect you to disavow any and all connections with Aaron Rodgers. He's no better a spokesperson than Michael Vick or Charlie Sheen or Kirstie Alley or Robert DeNiro would be.
It is very important for a mega-corporation NOT to appear completely oblivious and NON-transparent to its customers. My initial comment stands. I expect State Farm a) to provide the public with a way to contact them which does not involve going through a third party like this, and b) to cancel all use of Aaron Rodgers in their advertising.
For the third iteration: cancel all use of Aaron Rodgers in all advertising.
I've been with State Farm for decades.
I'm still trying to find either an e-mail address for State Farm's corporate HQ or president or Advertising Dept, and I'm making a few phone calls when I have time.
How GetHuman-averycat fixed the problem

We are waiting for GetHuman-averycat to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get State Farm's attention and get better help faster. Tap below to get started.
Having State Farm issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

State Farm

I wanted to contact State Farm corporate offices. So far, I've gotten through to two useless phone numbers.
Customer service issue
Reported by GetHuman-averycat
Dec 2nd, 2021 - 10 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 397 others
0 customers following this

Timeline

GetHuman-averycat started working on this issue
Dec 2nd, 2021 9:06pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers