I want to change agents as my current agent is slow to respond to both emails and phone...

GetHuman5254889's Complaint issue with State Farm from September 2020

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Policy number, Account address, Account name, Account phone number, Account email address, and Claim Number
The issue in GetHuman5254889's own words
I want to change agents as my current agent is slow to respond to both emails and phone calls. (Normally, a week, however at times, he has not returned phone calls.) My State Farm billing has not been correct for months and in looking at my documents on the State Farm Web Site, I see my policy has been canceled, reinstated, and policy change has taken place that increased the amount of my policy. However, I have not been contacted about any of that by either State Farm or my State Farm agent. I have not had a bill from State Farm until this week. I'm so frustrated with this agent as his policy quotes are inaccurate, he does not return phone calls or emails in a timely fashion and when he does, he does not provide the information I'm asking for. For now, I just want to change agents and last week there was a link provided for that purpose on State Farms web site, but is no longer there. Thanks in advance, Phil Leonardson

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State Farm

Complaint issue
Reported by GetHuman5254889
Sep 11th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 145 others
0 customers following this

Timeline

GetHuman5254889 started working on this issue
Sep 11th, 2020 8:29pm

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