On January **th this year I hit a deer with my auto. I called on the **th to report it...

GetHuman2193064's customer service issue with State Farm from February 2019

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The issue in GetHuman2193064's own words
On January **th this year I hit a deer with my auto. I called on the **th to report it, and I was told I could have an adjuster handle it (* to * days) or i could take pictures and email them. I told your agent I would try to email them , but if he did not get them by noon on the **th, he would have to make arrangements with the body shop to schedule the adjuster. I called the body shop on the **th to see what progress was being made, and I was told State Farm had never contacted them. So the whole process was delayed one week. Besides the inconvenience and frustration, your agent costs thirty to sixty extra dollars on the car rental. Maybe State Farms thinks a client of forty some years will never leave, but if this is not corrected financially, I can guarantee you that there is a ninety per cent chance i will switch my insurance. This was gross incompetence on your part. Claim * **-****-B**

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State Farm

Customer service issue
Reported by GetHuman2193064
Feb 12th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 468 others
0 customers following this

Timeline

GetHuman2193064 started working on this issue
Feb 12th, 2019 7:40pm

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