On January **th this year I hit a deer with my auto. I called on the **th to report it...

On January **th this year I hit a deer with my auto. I called on the **th to report it, and I was told I could have an adjuster handle it (* to * days) or i could take pictures and email them. I told your agent I would try to email them , but if he did not get them by noon on the **th, he would have to make arrangements with the body shop to schedule the adjuster. I called the body shop on the **th to see what progress was being made, and I was told State Farm had never contacted them. So the whole process was delayed one week. Besides the inconvenience and frustration, your agent costs thirty to sixty extra dollars on the car rental. Maybe State Farms thinks a client of forty some years will never leave, but if this is not corrected financially, I can guarantee you that there is a ninety per cent chance i will switch my insurance. This was gross incompetence on your part. Claim * **-****-B**