On October *,**** was struck by a deer. I have a **** CH-R. Last week Wednesday I was...

GetHuman-texaswin's customer service issue with State Farm from November 2018

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On October *,**** was struck by a deer. I have a **** CH-R. Last week Wednesday I was told the car was painted and was going through the drying stay and I should be able to pick it up Today or Friday(tomorrow). I call today and I’m told that State Farm picked up the car and upon further inspection more damage was found and parts was being ordered. With that much damage why didn’t State Farm just total the car out. The side airbag was released as well So again I ask why didn’t State Farm total out the car. November *th my insurance will be canceled for nonpayment. I don’t want to be paying insurance for a car that by the sound of it should have been totaled. Thank you *Jennifer Ott*Case * **-****-k**
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State Farm

Customer service issue
Reported by GetHuman-texaswin
Nov 1st, 2018 - a mon ago
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Nov 1st 11:03pm