I am a building owner and my tenant has a State Farm insurance policy. There was a fire...

GetHuman-inwssmas's customer service issue with State Farm from September 2018

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The issue in GetHuman-inwssmas's own words
I am a building owner and my tenant has a State Farm insurance policy. There was a fire inside the building which damaged both the building and furniture, etc in it. My insurance company hired a fire investigator. After his investigation, he wanted to talk to my tenant's desk adjuster. But my tenant gave only his field adjuster's name and phone number. The same thing happened to me. So I asked for his desk adjuster's name, phone number and his claim number. However, he has been mute on them. How can I have his claim adjuster's name, phone number and claim number?**My tenant's name is Doug Meyers. His business name is Modern Mobler. The location is **** Georgia Ave., Washington, DC, NW *****.*My name is Namyong Kim. The fire occurred on August *, ****.**Unless my fire investigator talks to my tenant's desk adjuster, he would not allow us clean the store so that restoration works can be started. This impasse lasted close to * weeks now. We need your help.**Thank you in advance.**Namyong Kim

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State Farm

Customer service issue
Reported by GetHuman-inwssmas
Sep 9th, 2018 - 4 years ago
Fixed
Seen by 21 customers so far
Similar issue to 199 others
0 customers following this
Items needed
Policy number
Account address
Account name
Account phone number
Account email address
Claim Number

Timeline

GetHuman-inwssmas started working on this issue
Sep 9th, 2018 4:06pm
GetHuman-inwssmas indicated the issue is not fixed yet.
Sep 9th, 2018 5:24pm