I received an unsolicited email from State Farm regarding what appears to be a home cla...

GetHuman-thelasha's customer service issue with State Farm from August 2018

Help with my State Farm issue
The issue in GetHuman-thelasha's own words
I received an unsolicited email from State Farm regarding what appears to be a home claim that I did not file. The claim number referenced is **-****-G**. I did not click on the attachment in the email as I have not initiated a claim. The body of the email reads: **This e-mail channel is not encrypted. Please do not send any unencrypted e-mail to State Farm containing Personally Identifiable or Non-public Personal Information such as social security numbers, credit card numbers, medical information etc. If you must send this type of information to State Farm via e-mail, please contact your claim representative and request a secure e-mail channel. **Can someone help me understand if this is some sort of phishing email?
GetHuman-thelasha did not yet indicate what State Farm should do to make this right.
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State Farm

Customer service issue
Reported by GetHuman-thelasha
Aug 28th, 2018 - 4 mons ago
I have an issue with State Farm too
Seen by 8 customers so far
Similar issue to 181 others
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Claim Number
GetHuman-thelasha started working on this issue
Aug 28th 12:24am
GetHuman-thelasha indicated the issue is not fixed yet.
Aug 29th 10:34pm