I received an unsolicited email from State Farm regarding what appears to be a home cla...

GetHuman-thelasha's customer service issue with State Farm from August 2018

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The issue in GetHuman-thelasha's own words
I received an unsolicited email from State Farm regarding what appears to be a home claim that I did not file. The claim number referenced is **-****-G**. I did not click on the attachment in the email as I have not initiated a claim. The body of the email reads: **This e-mail channel is not encrypted. Please do not send any unencrypted e-mail to State Farm containing Personally Identifiable or Non-public Personal Information such as social security numbers, credit card numbers, medical information etc. If you must send this type of information to State Farm via e-mail, please contact your claim representative and request a secure e-mail channel. **Can someone help me understand if this is some sort of phishing email?

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State Farm

Customer service issue
Reported by GetHuman-thelasha
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 181 others
0 customers following this
Items needed
Policy number
Account address
Account name
Account phone number
Account email address
Claim Number

Timeline

GetHuman-thelasha started working on this issue
Aug 28th, 2018 12:24am
GetHuman-thelasha indicated the issue is not fixed yet.
Aug 29th, 2018 10:34pm

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