Issue: Inappropriate and poor communication from my forme agent. Recently, my auto poli...

GetHuman687181's customer service issue with State Farm from May 2018

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The issue in GetHuman687181's own words
Issue: Inappropriate and poor communication from my forme agent. Recently, my auto policy was cancelled. Due to my credit card being renewed State Farm did not receive payment. I received a standard email regarding my payment due date. I assumed it was just a reminder. My insurance was subsequently cancelled. When I contacted my agent, Craig Whitlock , stating a phone call would have been appropriate he replied not to "tell him what was appropriate". I also received his email of cancellation * days after it was cancelled.
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State Farm

Customer service issue
Reported by GetHuman687181
May 15th, 2018 - 10 mons ago
I have an issue with State Farm too
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Seen by 7 customers so far
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Timeline
GetHuman687181 started working on this issue
May 15th, 2018 6:33pm