Signed up on my Android tablet because it looked like I could access my account on my t...

GetHuman-rgkg's Cancel Service issue with Starz from February 2020

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Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-rgkg's own words
Signed up on my Android tablet because it looked like I could access my account on my tablet, phone or tv. When I try to download the app it says it's already installed( although the app does not appear on any device) and when I try to sign in it says my account has been cancelled. I'm assuming it's because I sign up every year for three months to watch Outlander and then cancel until next year. What I signed up for and have been charged for is $*.** for * months. I normally sign up through Roko but chose the offer on my tablet because it was cheaper. I would really appreciate your help because I don't appreciate missing Outlander. Thank you for addressing my problem. Rosalie Green

GetHuman-rgkg did not yet indicate what Starz should do to make this right.

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Starz

Cancel Service issue
Reported by GetHuman-rgkg
Feb 20th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 970 others
0 customers following this

Timeline

GetHuman-rgkg started working on this issue
Feb 20th 5:15pm