I have charges to my bank account for $*.** on *********, ********* & *********. I nev...

GetHuman1143537's customer service issue with Starz from September 2018

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The issue in GetHuman1143537's own words
I have charges to my bank account for $*.** on *********, ********* & *********. I never signed up for a Starz Acct. I don't even really watch tv, which is why I recently cancelled my tv service with Century Link. I can only assume that this is in connection with recent fraudulent activity against my bank acct, specifically to Cox Communications for over $*** on July *, **** (recently investigated and credited by my bank) I don't even have Cox...I have Century Link. So I'm guessing whomever charged this with Cox against my account signed up for the * day trial promotion and after * days my account was charged?? I am attempting to resolve this issue with Starz instead of dealing with my bank and doing a chargeback. I would like this erroneous acct cancelled and my bank account credited for the * months of charges. I don't even have a Starz Account number to give you since this was a fraudulent sign up. I have tried to call Starz several times and the hold time is too extensive....the first time on ********* I waited on hold for ** minutes before finally hanging up. I have emailed Starz twice and still not received a response.**If you have a way of reaching them I would greatly appreciate it.

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Starz

Customer service issue
Reported by GetHuman1143537
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 123 others
0 customers following this
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Timeline

GetHuman1143537 started working on this issue
Sep 14th, 2018 5:36pm
GetHuman1143537 indicated the issue is not fixed yet.
Sep 16th, 2018 2:06am

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