I got a subscription for Starz through amazon. Then i was charged an additional fee for...

GetHuman977217's customer service issue with Starz from August 2018

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The issue in GetHuman977217's own words
I got a subscription for Starz through amazon. Then i was charged an additional fee for using the app. My subscription was for Starz content and was not made aware that using the app would include an additional cost. Why would you charge your customers an additional fee for the content that they are already paying for, regardless of the way it is viewed?? I believe this to be a flaw as no one else does this.
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Starz

Customer service issue
Reported by GetHuman977217
Aug 10th, 2018 - a yr ago
I have an issue with Starz too
Not resolved
Seen by 6 customers so far
Similar issue to 72 others
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Timeline
GetHuman977217 started working on this issue
Aug 10th, 2018 9:39pm