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Starwood Hotel & Resorts Worldwide Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Starwood Hotel & Resorts Worldwide.

Are pets allowed at Starwood hotels? Yes, Starwood hotels welcomes pets at select locations. However, pet policies vary by property, so it is recommended to check the specific... Read more

What Is Starwood's Cancellation Policy Starwood and Marriott are now one company. To view the cancellation policy, log in to your email and look for the confirmation email... Read more

Does Starwood offer any special discounts or promotions? Yes, Starwood Hotels & Resorts Worldwide offers various special discounts and promotions to guests. These exclusive offers are designed... Read more

What Is Starwood's Coronavirus Change or Cancellation Policy? Starwood hotels and resorts is a brand of Marriott, and so is governed by Marriott policies. Marriott currently does not have a special... Read more

Does Starwood offer airport shuttle services? Yes, Starwood Hotel & Resorts Worldwide offers airport shuttle services for a convenient and hassle-free transportation experience.... Read more

What Do I Do If I Never Received a Confirmation Email from Starwood? If you never received a confirmation email from Starwood, check your spam or junk mail folder. The email program may have filtered... Read more

How Do I Get a Refund from Starwood? Before getting a refund from Starwood, ensure you fully understand the Cancellation Policy, including the fees. You can view the policy... Read more

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Does GetHuman work with Starwood Hotel & Resorts Worldwide?

GetHuman does not work with Starwood Hotel & Resorts Worldwide's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Starwood Hotel & Resorts Worldwide at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Starwood Hotel & Resorts Worldwide's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!