When I requested a drink before hand at the Starbucks on franklin road In Brentwood Tn...

GetHuman2784375's Complaint issue with Starbucks from April 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2784375's own words
When I requested a drink before hand at the Starbucks on franklin road In Brentwood Tn I asked if it would take longer than ** minutes to make due to me having to go to work and I was at Starbucks ** minutes before I went to work which is right next to my work and he assured me it wouldn’t take longer especially since it was an easy drink and by ** minutes I had to go and they still had not even made my drink and they were EXTREMELY understaffed on Easter as well, they had only two people working and had to do to many jobs at once leaving the store packed and lots of people waiting way to long for drinks that shouldn’t have taken that long. Since I left I told the worker to skip my drink and he didn’t even care or sorry for the wait didn’t ask if I would like a refund or anything he completely ignored me, said okay, and then moved on. Extremely disappointed with this.

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Starbucks

Complaint issue
Reported by GetHuman2784375
Apr 21st, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 1217 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account

Timeline

GetHuman2784375 started working on this issue
Apr 21st, 2019 12:45pm
GetHuman2784375 indicated the issue is not fixed yet.
Apr 21st, 2019 9:56pm
GetHuman2784375 confirmed the issue is fixed. Hooray!
Apr 24th, 2019 1:45pm
GetHuman2784375 confirmed the issue is fixed. Hooray!
Apr 24th, 2019 3:04pm