Hello! I’m Brianna Staggs and I am a reoccurring customer at Starbucks I go there almos...

GetHuman1655337's customer service issue with Starbucks from November 2018

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The issue in GetHuman1655337's own words
Hello! I’m Brianna Staggs and I am a reoccurring customer at Starbucks I go there almost every morning on my way to work! The morning of **-**-** I got my usual iced caramel macchiato and I was about half way done with my drink. I took a sip and sipped up a long white piece of sting into my mouth. I usually don’t complain, but I found this very disgusting I’m not sure why there was a white string at the bottom of my drink. I went back to Starbucks and they did nothing to fix the issue. I am very upset about this not only because it was disgusting but somebody could very easily choke on this as well. Sorry for the complaint but I was very upset about this issue!
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Starbucks

Customer service issue
Reported by GetHuman1655337
Nov 29th, 2018 - 6 mons ago
I have an issue with Starbucks too
Not resolved
Seen by 3 customers so far
Similar issue to 673 others
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Timeline
GetHuman1655337 started working on this issue
Nov 29th, 2018 7:45pm