I went to my local Starbucks this AM around *** and when I asked about the reusable Red...

GetHuman-urnonly's customer service issue with Starbucks from November 2018

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The issue in GetHuman-urnonly's own words
I went to my local Starbucks this AM around *** and when I asked about the reusable Red cups I was told that they didn't receive any shipment of them so I went to another location at *** and was told the same thing so I thought I'd ask to talk to a manager about this and I was then told there was no manager for me to talk with. So I decided to call customer service for additional help when I got disconnected *x so I tried a *rd time where I spoke with a lady named Lorice (sp) where I've never had someone be so RUDE to me in my entire life. She was Rude and sarcastic from the word go when I asked to speak to a manager I was told " a manager cant help you so I'm not transferring you to a manager" and furthermore the managers dont have time for you so STOP calling Starbucks with your problems and then she hung up on me!!! *Hoping for a solution to this issue Thank you *Michelle
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Starbucks

Customer service issue
Reported by GetHuman-urnonly
Nov 2nd, 2018 - a mon ago
I have an issue with Starbucks too
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Seen by 2 customers so far
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GetHuman-urnonly started working on this issue
Nov 2nd 7:19pm