I’ve emailed Starbucks many time because my husband is spending $*,*** a month at Starb...

GetHuman1471814's customer service issue with Starbucks from November 2018

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The issue in GetHuman1471814's own words
I’ve emailed Starbucks many time because my husband is spending $*,*** a month at Starbucks on average but the company has yet to figure out a way to give him points for the purchases. Today he purchased quite a few drinks (* lattes*Frappuccino’s) and of course the Starbucks reserve on Legacy drive in Plano, TX didn’t have any red cups to give him. Everyone I talk to was able to get a red cup. You advertise a promotion yet somehow none of those apply to us. This *****!**Aleksandra Doeing
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Starbucks

Customer service issue
Reported by GetHuman1471814
Nov 2nd, 2018 - a mon ago
I have an issue with Starbucks too
Not resolved
Seen by 2 customers so far
Similar issue to 520 others
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Timeline
GetHuman1471814 started working on this issue
Nov 2nd 5:02pm