I came into starbucks October **th between **:**am-**.**am. I ordered a venti vanilla b...

GetHuman-jjrd's customer service issue with Starbucks from October 2018

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The issue in GetHuman-jjrd's own words
I came into starbucks October **th between **:**am-**.**am. I ordered a venti vanilla blond roast. They told me it had to be a pour over. I said that's fine.....I waited in there for ** min and never got my coffee that I paid for...the line was starting to line up. I had to be somewhere by **. So I never got my coffee bc I had to go. Then i called the Starbucks and asked if i could talk to a store manager. I did get a sorry but i also got a list of stupid excuses. When you tell me your expresso is down but I see tons of people getting coffee that were in front of me and people who ordered and left. While I sit there patiently not getting my drink. Nothing was done about it and I just hung up.

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Customer service issue
Reported by GetHuman-jjrd
Oct 21st, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 460 others
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GetHuman-jjrd started working on this issue
Oct 21st, 2018 12:13am