Yesterday I bought your double chocolate hot cocoa mix package of eight made a package...

GetHuman1374877's customer service issue with Starbucks from October 2018

Help with my Starbucks issue
The issue in GetHuman1374877's own words
Yesterday I bought your double chocolate hot cocoa mix package of eight made a package last night for my husband now it says on here I told him it’s a real dark chocolate blended with cool rich Coco don’t be alarmed if you find bits of chocolate in your cup we found a piece of plastic how do I handle this? I do have the receipt it was purchased on **** **** and the price for it was $*.** and it was bought at Pete’s market at ** w *** Roosevelt Rd. Oakbrook Terrace, IL *****. (I am also an employee of Pete’s)
GetHuman1374877 did not yet indicate what Starbucks should do to make this right.
I have an issue with Starbucks too
How GetHuman1374877 fixed the problem
We are waiting for GetHuman1374877 to fix the problem and share the solution with the rest of us customers.
Please help with my Starbucks issue
Do you have a customer issue as well?
We can help you get Starbucks's attention and get better help faster. Tap below to get started.
Having Starbucks issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Starbucks email you?
This email address isn't valid

Starbucks

Customer service issue
Reported by GetHuman1374877
Oct 19th, 2018 - a mon ago
I have an issue with Starbucks too
Fixed
Seen by 4 customers so far
Similar issue to 447 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account
Timeline
GetHuman1374877 started working on this issue
Oct 19th 12:11pm
GetHuman1374877 shared this issue with others over email
Oct 19th 12:12pm
GetHuman1374877 indicated the issue is not fixed yet.
Oct 20th 11:58pm