StarHub Customer Service

Contact StarHub & solve common issues

Use StarHub's Phone Number

StarHub's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about StarHub. Below you will also find the phone and non-phone-based contact information we've gathered.

StarHub: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for StarHub.
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Click below to show 1 more questions, answers, and complete guides to common StarHub customer support problems.

Contacting StarHub customer support

Below you can compare and contrast the 2 ways to contact StarHub by looking at which ones are the fastest and which ones other customers recommend the most for solving StarHub customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact StarHub across the following channels: Phone, Web.

Phone number / contactWaitVotes
+65 6820 1633
Customer Service
38 mins6
Online Help at starhub.com
Customer Service
< 2 hrs105

Recent reasons customers contacted StarHub:

To whom it may concern*Dear sir*madam,**My name is Sajitha. I am sending this email reg...
Hello, i would like to ask about Home Broadband, i have sign up this package (Home Broa...
Where is my package. I haven't heard from u. If I don't I want a refund.**cd*****m...
This order has not been received. If this order can not be filled, I want a refund.*Th...
Hi, I want to check my outstanding balance
merchant ID *: *D******GX******B*Transaction ID: *YN******X******G*General Pressure Was...
Repeated Mistakes:**We are subscriber for TVBJ *** for many years and recently has prov...
Still waiting on a dog bed I ordered. Money was taken of my bank account Dec...
ON ******** I PLACED AN ORDER FOR DOGGIE BED AND HAVE NOT RECEIVED IT YET. HOWEVER MY...
Giga port in request not successful after * working days
I bought my StarHub sim card in Singapore and I am in Malaysia right now. How can I cal...
Hi I just purchased * years phone and data plan. I would like to collect it at the shop...
I wanted to check the pay as you Roam plan and Data Plans
I am traveling overseas and noticed my internet is not working since yesterday. Some ki...
I ordered a pet bed on ***** and was charged, however, I have not had confirmation nor...

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Does GetHuman work with StarHub?

GetHuman does not work with StarHub's customer support operations, directly or in any other way. GetHuman has no partnership or relation to StarHub at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check StarHub's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting StarHub at a Glance

StarHub has no chat option
StarHub has no customer email
StarHub has 1 help forum
StarHub has no twitter handle
StarHub has no facebook page
Contact information overview

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