Been a loyal star subscriber for over** yes.As of Nov.****,sub.expired and I had a laps...

GetHuman520741's customer service issue with Star Magazine from April 2018

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The issue and preferred resolution, in GetHuman520741's own words:
Been a loyal star subscriber for over** yes.As of Nov.****,sub.expired and I had a lapse in that time.I called in Nov **** & renewed for * yr.@ the price of**.** for * yr on a vanilla debit card.The c.s.agent was very nice & gave me this low price due to my long term loyalty.Ran my debit card& ***ured me all was perfect.Later got notices from star that I was way overdue &that my payment didn't go thru became they were missing the last * digits on the card,of which I gave complete when I ordered. I no longer have this debit card -the man had ***ured me all went thtu.So I've lost that **.& no mag.Star has been so rude w*this & say I must pay**.** if I want it.What to do?Acct.STA**********-Mic****e Rivera-Freeport,Fla.*****.***-***-****.Please call.
I trust that Star Magazine will make this right and come up with a resolution that is fair.
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Star Magazine

Customer service issue
Reported by GetHuman520741
Apr 30th, 2018 - 3 mons ago
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GetHuman520741 started working on this issue
Apr 30th 3:22am