Been a loyal star subscriber for over** yes.As of Nov.****,sub.expired and I had a laps...
GetHuman520741's customer service issue with Star Magazine from April 2018
Help with my Star Magazine issue
First: share to improve GetHuman520741's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman520741 to get a Star Magazine rep on the line!
Always use the GetHuman Phone tocall Star Magazine. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman520741 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman520741's own words
Been a loyal star subscriber for over** yes.As of Nov.****,sub.expired and I had a lapse in that time.I called in Nov **** & renewed for * yr.@ the price of**.** for * yr on a vanilla debit card.The c.s.agent was very nice & gave me this low price due to my long term loyalty.Ran my debit card& assured me all was perfect.Later got notices from star that I was way overdue &that my payment didn't go thru became they were missing the last * digits on the card,of which I gave complete when I ordered. I no longer have this debit card -the man had assured me all went thtu.So I've lost that **.& no mag.Star has been so rude w*this & say I must pay**.** if I want it.What to do?Acct.STA**********-Michelle Rivera-Freeport,Fla.*****.***-***-****.Please call.
GetHuman520741 did not yet indicate what Star Magazine should do to make this right.
I have an issue with Star Magazine too
How GetHuman520741 fixed the problem
We are waiting for GetHuman520741 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.