On or about September of ****, I purchased *, almost $*** chairs from the Staples in S...

GetHuman-seesjc's customer service issue with Staples from December 2018

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The issue in GetHuman-seesjc's own words
On or about September of ****, I purchased *, almost $*** chairs from the Staples in Simi VAlley, CA. I do not have the receipt on me at this precise moment but i also purchased the insurance coverage for both of them. I have been having extreme and unusual familial issues so i have not had the time to deal with the issue of returning my chair. What i noticed from day *, was that the store gave me the chair that was on display. My roommate also purchased the same chair in black on the same day and the entire chair is completely new and still in tact almost * months later. Mine is causing me back pains as it is an old used one that was given to me - the seat has lost its cushion and the neck area was loose since day one. Since day one i have been uncomfortable but did not have the time to return this chair. The rewards number i used to purchase the account is my cell number ***-***-**** and * chairs were purchased, one bkack and one red. I kindly ask that you look into this matter and confirm that the store did indeed give me the RED CHAIR on display and please check the cameras, if need be. For months, I have noticed that my chair was not right and my neck and back pain has increased dramatically since i purchased this chair and the one on display was given to me.
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Customer service issue
Reported by GetHuman-seesjc
Dec 3rd, 2018 - 6 mons ago
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Seen by 5 customers so far
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GetHuman-seesjc started working on this issue
Dec 3rd, 2018 10:04am