On or about September of ****, I purchased *, almost $*** chairs from the Staples in S...
GetHuman-seesjc's customer service issue with Staples from December 2018
Help with my Staples issue
Next: our robot will wait on hold for GetHuman-seesjc to get a Staples rep on the line!
Always use the GetHuman Phone tocall Staples. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-seesjc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-seesjc may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-seesjc's own words
On or about September of ****, I purchased *, almost $*** chairs from the Staples in Simi VAlley, CA. I do not have the receipt on me at this precise moment but i also purchased the insurance coverage for both of them. I have been having extreme and unusual familial issues so i have not had the time to deal with the issue of returning my chair. What i noticed from day *, was that the store gave me the chair that was on display. My roommate also purchased the same chair in black on the same day and the entire chair is completely new and still in tact almost * months later. Mine is causing me back pains as it is an old used one that was given to me - the seat has lost its cushion and the neck area was loose since day one. Since day one i have been uncomfortable but did not have the time to return this chair. The rewards number i used to purchase the account is my cell number ***-***-**** and * chairs were purchased, one bkack and one red. I kindly ask that you look into this matter and confirm that the store did indeed give me the RED CHAIR on display and please check the cameras, if need be. For months, I have noticed that my chair was not right and my neck and back pain has increased dramatically since i purchased this chair and the one on display was given to me.
GetHuman-seesjc did not yet indicate what Staples should do to make this right.
I have an issue with Staples too
How GetHuman-seesjc fixed the problem
We are waiting for GetHuman-seesjc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.